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    • FORMS OF PAYMENT EXCEPTED

    • METHOD OF SHIPPING

    • RETURN POLICY

    • TRIMS AND FABRICS

    • PRIVACY


    FORMS OF PAYMENT EXCEPTED top

     
    Vintage Lucy's accepts all major credit cards, e-check or existing funds payment through Paypal. Paypal is a safe, secure way to pay, and a Paypal account is not required. During checkout, select Paypal as your payment method. You will then be redirected to Paypal's site where you may choose to proceed with payment without creating a Paypal account.
     
    We also process visa, mastercard and discover for those of you who do not wish to use paypal.

    METHOD OF SHIPPING top

    Vintage Lucy's currently ships worldwide all U.S. customers will recieve a tracking number via email we ship usps and we will ship worldwide with no tracking and we are not liable for lost or damaged items going out of the united states so please be aware of this at time of purchase.

    All products are shipped via USPS Priority Mail, we will provide delivery confirmation after the item has shipped.
     
    Direct Shipping Costs:

    shipping is based on how much $ amount you order

    $0 - $100.00 ~ $4.95 shipping

    $100.01 - $150.00 ~ $8.00 shipping

    $150.01 - $350.00 ~ $12.00 shipping

    $350.01 - $600.00 ~ $18.00 shipping

    $600.01 - $1000.00 ~ $24.00 shipping

    $1000.01 and up ~ 5% of total sale price for shipping which will be billed at time of shipment.

    RETURN POLICY top

    Vintage Lucy's accepts exchanges for products that have not been washed,worn or damaged and the tags must be attached to the garment. You can exchange your product for a full store credit 5 days after recieving the item as NO REFUNDS will be given at anytime. Vintage Lucy's will not pay for the return cost of shipping but will pay for the shipping back to your original shipping address for exchanges.

    Please send your returns or exchanges with Product, Original Packaging, Invoice, and a letter stating if you would like to exchange and for what items or a store credit  Customer must track package!
     
    If these shipping measures are not implemented we have the right to refuse the return or charge you a 15% restocking fee.
     
     
    ALL SALE ITEMS ARE FINAL!.

    TRIMS AND FABRICS top

    Due to the nature of our handmade items at times we may run out of the exact trim or fabric but we try our best to find an almost identical or better replacement for that item.

    PRIVACY top

    Your privacy is very important to Vintage lucys!  We will only use the information that we collect about you lawfully. We will not disclose your information to a third party at any time. We collect information that you supply to us when you make an enquiry, join our mailing list or place an order. We keep this information about you to process your order and to provide you with the best possible service.


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